Jobs In Kolkata 2024 Steeped in history and culture, Kolkata has been a hub of commerce, education, and industry for centuries. As the capital of West Bengal and one of the largest cities in India, Kolkata offers job opportunities in various sectors Among the many roles available, the Back Office Assistant position at NZ Fresh at Esplanade stands out as a job opportunity a it is promising
This blog delves into the nuances of this role, exploring everything from the responsibilities to the skills required to the broader importance of the back office role in the organization. Whether you’re a newbie looking to start your business or someone with some office management experience, this guide will give you a thorough understanding of what it takes to succeed as a Back Office Assistant at NZ Fresh.
Overview of the Jobs In Kolkata 2024
Job Title: Back Office Assistant
Location: Esplanade, Kolkata, West Bengal
Job Type: Permanent, Full-time
Salary: ₹10,000 – ₹20,000 per month
Required Skills: Microsoft Word, MS-Excel, Customer service, Administrative experience, Organizational skills, Typing, Phone etiquette, Communication skills, Office experience
NZ Fresh, a company known for its dedication to first-rate and customer delight, is in search of both lady and male candidates for the location of Back Office Assistant. This role is vital to the smooth functioning of the corporation, because it includes dealing with a variety of administrative obligations that help the front workplace and different departments. The organization gives a competitive earnings ranging from ₹10,000 to ₹20,000 according to month, depending at the candidate’s revel in and ability set.
Detailed Role and Responsibilities Jobs In kolkata 2024
| Responsibility | Key Tasks | Skills Required |
|---|
| 1. Data Management and Record Keeping | – Data Entry: Accurately entering data into the company’s database systems. – Database Management: Regularly updating and maintaining the company’s databases. – File Management: Organizing physical and digital files for quick retrieval. | Proficiency in MS-Excel, attention to detail |
| 2. Customer Service and Support | – Handling Inquiries: Responding to customer inquiries via phone, email, or in person. – Resolving Issues: Addressing customer complaints promptly and effectively. – Maintaining Customer Relationships: Building positive relationships with customers. | Strong communication skills, customer-focused attitude |
| 3. Administrative Support | – Scheduling Appointments: Managing schedules and coordinating meetings. – Office Supply Management: Keeping track of office supplies and placing orders. – Document Preparation: Preparing reports, letters, and memos. – Communication with Vendors: Liaising with vendors to manage supplies and services. | Proficiency in MS-Word, organizational skills |
| 4. Communication and Coordination | – Internal Communication: Liaising between departments to ensure smooth information flow. – External Communication: Handling communications with suppliers, customers, and service providers. – Report Generation: Creating and distributing business reports. | Professionalism, clarity in communication |
| 5. Typing and Documentation | – Typing Correspondence: Preparing letters, emails, and other forms of communication. – Maintaining Records: Keeping accurate records of correspondence and transactions. – Creating Reports: Compiling data and creating management reports. | Accurate typing, attention to detail |
| 6. Organizational Skills | – Time Management: Prioritizing tasks and managing time effectively. – Workspace Organization: Keeping the workspace tidy and organized. – Task Management: Using tools like to-do lists and calendars to stay organized. | Time management, task management, organization |
Why Choose a Career as a Back Office Assistant In Kolkata Jobs 2024
stability and job security
One of the most interesting aspects of the role of the back office is its stability. Unlike roles in sales or marketing, which often come with high pressure and performance goals, back office positions are more focused on making the business run smoothly making this an ideal choice for individuals stable, predictable work environment.
Opportunities for Freshers Jobs In Kolkata 2024
NZ Fresh is open to recruiting freshers for this position, making it a great place to enter the workforce. For recent graduates or individuals with limited work experience, this program provides a valuable opportunity to gain hands-on experience in an office setting. The skills learned in this role—such as data management, customer service, and office management—are transferable and can open doors to other career opportunities in the future
Competitive Salary and Benefits
The salary in this job ranges between ₹10,000 and ₹20,000 per month, which is competitive given the required qualifications. Fresh people may start at the end of the scale, while more experience or specialist skills (such as advanced Excel skills) may command higher salaries In addition to salary, permanent staff at NZ Fresh are also eligible to receive benefits such as health insurance, paid time off and professional development opportunities.
Professional Growth and Career Advancement
| Career Role | Key Responsibilities | Skills Required |
|---|---|---|
| Office Manager | – Overseeing the entire office – Managing staff – Ensuring all administrative functions are carried out efficiently | Leadership skills, organizational skills, multitasking |
| Customer Service Manager | – Leading a team of customer service representatives – Handling escalated issues – Ensuring high levels of customer satisfaction | Strong communication, problem-solving, customer focus |
| Data Analyst | – Analyzing data trends – Generating insights – Supporting decision-making processes | Proficiency in data analysis tools, analytical skills |
| Executive Assistant | – Providing high-level administrative support to senior executives – Managing schedules – Handling confidential information | Organizational skills, discretion, time management |
